Kp99 Privacy Policy — Your complete guide to protecting your personal information

1. Introduction — Why This Policy Matters

Using any online service involves sharing some personal information. When you register with kp99, play games, or make a payment, certain data comes our way. You have every right to know how that information is collected, why it's retained, and how well it's protected.

Kp99 believes transparency is the foundation of trust. That's why this Privacy Policy is written in plain language — no complex legal jargon, just a straightforward account of what we do and don't do with your data.

This policy is part of our Terms and Conditions- as the two documents complement each other and should be read together.

2. What Data We Collect

Kp99 collects different types of information at different stages. A detailed breakdown is provided below:

Information Collected at Registration

• Full Name & Date of Birth
• Email address
• Mobile Number
• Residential Address (Optional)
• Username & Password (passwords are always stored encrypted)

Information collected for KYC verification

• Photo of national ID or passport
• Selfie or Live Photo (if required)
• Proof of address (utility bill, etc.)

Automatically Collected Data

• IP address and device information
• Browser Type & Operating System
• Date & Time of Site Access and Usage
• Cookies and Local Storage Data
• Gaming activity and transaction history

3. Use of Information — Why We Retain It

Your information is used only for specific and legitimate purposes. It is never used for unrelated reasons.

4. Data Sharing Policy

Kp99 never sells your personal information. However, in certain limited circumstances, data may be shared:

Service Provider Partners

Limited data may be shared with trusted third-party service providers for payment processing, technical services, and customer support. These partners are bound by strict confidentiality agreements and may only use the data for its designated purpose.

Legal Obligation

Information may be disclosed in response to a court order, regulatory request, or applicable law. In such cases, we will not provide anything beyond what is strictly required.

Business Transfer

In the event of a merger or acquisition involving kp99, user data may be transferred. You will be notified in advance and given the opportunity to provide consent before any new policy applies to you.

5. Security Measures

Kp99 maintains multiple layers of technical and administrative safeguards to protect your data:

Please keep in mind — no system on the internet is completely impenetrable. Keep your password strong, never share it with anyone, and report any suspicious activity to us immediately.

6. Cookies & Tracking Technologies

Kp99 uses cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.

Cookie Types

• Essential Cookies: Required for login sessions and core site functionality. The site cannot operate properly without these.
• Functional Cookies: To remember your preferences and settings, such as language selection.
• Analytical Cookies: To understand which sections of the site are used most, helping us improve the overall experience.
• Security Cookies: To prevent fraud and unauthorized access.

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

7. Your Rights

You have several important rights regarding your data held by kp99:

To exercise any of these rights [email protected]-. We typically respond within 30 business days.

8. Child Protection Policy

Kp99 is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

9. Data Retention Period

We retain your information only for as long as necessary. Retention periods vary depending on the type of data:

• Account Information: For the duration of the active account and up to 5 years after closure.
• Transaction Records: Up to 7 years, as required by law.
• KYC Documents: For a defined period as required by legal obligations.
• Gaming Logs: Up to 2 years for system security purposes.
• Support Contact: Up to 3 years.

When the retention period expires, data is securely deleted or anonymized.

10. Privacy Policy Updates

Kp99 may update this Privacy Policy from time to time. Any significant changes will be announced on the site and communicated to your registered email address.

Continued use of the site after any changes take effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection team:

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